Returns & Cancellations
We guarantee the quality of our products. We will replace or refund you for any bottle of wine that is damaged or flawed that was purchased through our website or tasting room. We ask that the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Weather damage, may include leakage, freezing and/or pushed corks. Please be sure to check shipping destination prior to shipping and select the appropriate method before ordering. Please send an email to (firstname.lastname@example.org) to arrange for the return of corked or flawed product.
If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (707.509.0540) for return instructions.